WCAG 3.2.5: Change on Request
WCAG 3.2.5 Change on Request is a level AAA success criterion from WCAG 2.0. Changes of context happen only when the person requests them, or an option turns automatic changes off.
Unexpected reloads and new windows disorient people.
How to test
Use the shop and confirm nothing opens a new page or window unless you asked.
How to fix
Remove auto-redirects and unrequested popups.
Example that fails
The page redirects to a promotion after five seconds.
Example that passes the check
Promotions are links the person chooses.
Shopify
Remove timed redirects from theme scripts.
WooCommerce
Do not auto-redirect the cart.
WordPress
Remove meta refresh redirects.
Wix
Do not auto-advance pages.