Shops, agencies, public-sector suppliers

Find and fix accessibility issues on your website

AltGrade is for people who run a Shopify or WooCommerce shop, look after client sites, or supply a public body. A scan scores the pages an automated check can reach, then lists the fixes in plain English, including the clicks for your platform.

Automated scans detect only some WCAG issues. This is not a full audit and not legal advice. For fuller assurance, commission a manual expert review.

Example report. Not a real shop.

Example monitoring trend

4164

  • CriticalBuy button has no accessible name
  • SeriousPrice text contrast is too low
  • ModerateLink text only says “click here”

Why shops are looking at this now

European Accessibility Act

The European Accessibility Act has applied to many products and services, including e-commerce, since 28 June 2025. If you sell to customers in the EU, this is the law people will mention. AltGrade does not tell you whether your shop is in scope. That is a question for you or your adviser.

ADA demand letters in the US

In the United States, the Americans with Disabilities Act is used in demand letters and court cases about websites. We do not count those cases, and we do not tell you what a letter means. A scan is a practical list of issues, not a reply to a lawyer.

UK Equality Act and public sector

The Equality Act 2010 is the main UK equality law. Public sector websites are expected to publish an accessibility statement under the 2018 accessibility regulations. Charities and suppliers are often asked for a statement when they work with those bodies. We can draft the page. We cannot tell you that you have met the duty.

Who it is for

Shopify and WooCommerce shops

You get the issue in normal language, then the place in the theme or product editor where that kind of fix usually lives. Useful when you do not have a developer on the Tuesday the email arrives.

Web agencies

Clients ask what is wrong with a site and want something they can read. Agency plans put your name on the PDF, keep client sites in one login, and let you charge what the work is worth to you.

UK suppliers and charities

If a council, a school, or a funder asks for an accessibility statement, you can start from a draft that matches the scan, then edit it before you publish. The scan is the evidence trail, not the last word.

How a scan works

  1. Enter the address

    The free scan looks at up to 10 pages: home, menu, a few products, cart, checkout start, contact, and a post when it can find them.

  2. We open the pages

    A real browser loads each page at desktop and mobile width. axe-core runs, then a few extra checks for weak alt text, vague links, and a missing focus style.

  3. You get a score and a fix list

    Checkout and cart count for more than a blog post. Each issue says what is wrong, why it matters, and what to change on your platform.

  4. Monitoring watches for what comes back

    On a paid plan the site is scanned again on a schedule. You get an email when a new critical issue shows up, and a history of the score.

What you get

A score from 0 to 100

Only pages the scanner actually checked are included. If a page errors, it is left out and the report says so. It is not filed as an accessibility issue.

A prioritised fix list

Critical first, then serious, moderate, and minor. The same issue on desktop and mobile is grouped, with an example element when we have one.

A PDF report

The one-off audit and the monitoring plans include a dated PDF you can send to a colleague, a client, or a buyer.

An accessibility statement draft

A starting page for your own site. You edit the contact details and the known issues before anyone else sees it.

Monitoring, alerts, and history

Starter rescans monthly. Pro and Agency rescan weekly. Alerts go out for new critical issues, and the score is kept over time.

White label for agencies

Agency plans put your agency name on the PDF and give you a client list. The checks stay the same.

AltGrade, overlays, and a manual audit

Overlay widget

A script sits on top of the page. Your templates stay as they are.

Often a monthly fee for the widget.

It does not fix the underlying page. In January 2025 the US FTC fined accessiBe $1 million over claims about an overlay.

Manual audit

A person reviews the site and tells you what to change. You or a developer do the work.

Usually hundreds or thousands, and it takes days. Worth it when you need judgement.

It is a point in time. It does not watch the site every week unless you pay for that too.

What an automated scan can and cannot catch

Often caught

  • Images with no alt text, or alt text that is just a filename
  • Text contrast that fails the WCAG numbers
  • Buttons and links with no name
  • Form fields with no label
  • A page with no language set
  • Some missing focus styles and heading gaps

Needs a person

  • Whether the alt text describes the picture
  • Whether the checkout makes sense in a screen reader
  • Captions that are wrong, or a video with no audio description
  • Instructions that only say “click here”
  • Anything that needs a password, a payment, or a basket you have to build

Automated scans detect only some WCAG issues. This is not a full audit and not legal advice. For fuller assurance, commission a manual expert review.

Pricing, in short

Prices below are in pounds, with no tax added. Annual plans cost ten times the monthly price, so two months are included. The pricing page has dollars and euros.

Free scan

£0 to start

Score and the top 5 issues. The full list is sent when you leave an email.

One-off audit

£49 once

A dated report for one site: full fix list, PDF, and a statement draft.

Starter

£19 a month

One site, monitored monthly, with alerts and a dated history.

Agency

£199 a month

White-label reports and client workspaces. 25 sites is about £8 a site.

Agency Plus

£399 a month

Everything in Agency, plus the API and a CI check for new critical issues.

For agencies

One Agency plan is £199 a month for 25 sites, about £8 a site, with weekly scans and white-label PDFs. Agency Plus is £399 a month for 75 sites and adds API keys. You keep the client relationship and set your own price.

Questions people ask

What does AltGrade actually do?

You give it a website address. It opens pages in a real browser, at desktop and mobile widths, and runs the open-source axe-core checks plus a few extra ones. You get a score and a fix list written in plain English, with steps for the platform we detect.

Is the free scan the full list?

The free scan checks up to 10 pages and shows the top 5 issue groups on screen. Leave an email and we send the rest of that scan. It does not rescan the site later. Monitoring plans do that.

Will a scan mean my site meets every accessibility law?

No. A scan finds issues an automated checker can see. It is not a full audit, and it is not legal advice. Laws and enforcement depend on your business, your customers, and a human review of the pages. The report says this in plain text.

Do you install an overlay or a widget on my shop?

No. AltGrade does not sell an overlay. An overlay sits on top of a page. The fixes we show are changes in your theme, app, or content, so the page itself is better for the next person who uses it.

What can an automated scan miss?

It can miss whether alt text is actually meaningful, whether a checkout makes sense with a screen reader, whether captions match the audio, and whether the page is understandable. Those need a person. We say so on the report, and a manual review is a separate piece of work.

I use Shopify or WooCommerce. Will the steps match?

When the scanner recognises the platform, each issue includes steps for that platform: Shopify, WooCommerce, WordPress, Webflow, Squarespace, Wix, or custom HTML. If it cannot tell, you still get the plain-English fix and the generic steps.

What is the accessibility statement?

It is a page that says how you are working on accessibility, what you know is still broken, and how to contact you. Paid plans and the one-off audit include a draft you can edit. Publishing a draft is not the same as finishing the work.

How much does monitoring cost?

Starter is £19 a month for one site, rescanned monthly. Pro is £49 a month for three sites, rescanned weekly, with a 7-day trial that needs a card. Annual prices are ten times the monthly price. No tax is added. The full table is on the pricing page.

I run an agency. Can the report use my name?

Agency and Agency Plus include white-label PDF reports and client workspaces, so the report can carry your agency name. You can resell the work at your own price. The underlying checks are still AltGrade's.

Who runs AltGrade?

Helix Platforms Ltd, company number 17032196, registered office Unit 2 Lions Barn, Langham Lane, Colchester, CO4 5HY. The product is at altgrade.com. Questions go to [email protected].

Scan a site

Start with the free scan. You will see a score and the first fixes. The full list is emailed if you ask for it.

Automated scans detect only some WCAG issues. This is not a full audit and not legal advice. For fuller assurance, commission a manual expert review.