WCAG 3.3.5: Help

WCAG 3.3.5 Help is a level AAA success criterion from WCAG 2.0. Context-sensitive help is available for forms.

People unsure what a field wants need an explanation next to it.

How to test

Look at unusual fields such as a VAT number. Help text should be beside them.

How to fix

Add a short hint under the label.

Example that fails

VAT number has no hint.

Example that passes the check

The hint says the number printed on the invoice, with an example.

Shopify

Add help text under custom fields in the theme form.

WooCommerce

Use the field description on checkout fields.

WordPress

Add the form block's help text.

Wix

Fill the field description.

Related fixes