Fix audio that plays by itself on Shopify

This page shows how to fix audio that plays by itself on Shopify. Surprise audio drowns out a screen reader.

Steps in Shopify

Turn off sound autoplay in the Shopify video section.

Check

  1. Load the page and wait.
  2. If sound starts, find mute or pause.
  3. Prefer no autoplay.

All platforms · Shopify · WCAG 1.4.2